Terms of Service

Heatcord lets you upload a video, schedule a webinar, share a public registration page, and host the watch room with chat, attendance tracking, and timed offers. We send the registration and reminder emails on your behalf.

Heatcord is in early preview. Features are added and changed regularly. We don't offer a service-level agreement (SLA) yet — we provide the service on a reasonable-best- effort basis.

You are responsible for the credentials you use to sign in (we use Supabase Auth to manage that — email/password or Google sign-in, same standards you'd expect anywhere else).

One account per person. You must be at least 16 years old (or the minimum age in your country, if higher).

You keep ownership of everything you upload — videos, descriptions, offer copy, brand images. By uploading, you give Heatcord a non-exclusive license to host, transcode, and serve that content to the people you choose to share it with. That license ends when you delete the content or your account.

You confirm that you have the rights to upload what you upload (especially video content). If a third party tells us you don't — copyright, trademark, defamation — we will respond to the takedown notice and may remove the content.

You may not use the Service to:

• Send spam, phishing, or unsolicited bulk messages — we use shared sending infrastructure and abuse from one host hurts everyone.
• Host content that is illegal, harassing, defamatory, or violates someone else's privacy.
• Impersonate another person or organization.
• Reverse-engineer, scrape, or attempt to break the security of the Service.
• Build a competing product on top of Heatcord.
• Resell access to Heatcord without our written agreement.

We may suspend or terminate accounts that violate this section. For severe violations (e.g. illegal content, malware, spam at scale) we may act without prior notice.

When you create a webinar, Heatcord sends emails to the people who register. Those emails come from a Heatcord-controlled domain and identify your webinar — not your business directly.

Every email includes an unsubscribe link. Once a recipient unsubscribes we won't send them further reminders for any webinar they have not actively registered for. Confirmation emails for webinars they did register for are transactional and continue to be delivered.

Heatcord is free to use during the early-preview period. Pricing and paid plans will be announced in advance. We will not start charging an existing free account without notifying you and giving you the option to opt out.

We aim for high uptime but do not guarantee a specific number. We may need to take the Service down for maintenance — we try to do that during low-traffic windows.

We may add, remove, or change features at any time. If a change materially reduces what your account can do, we will give you at least 30 days' notice.

You can delete your account from the dashboard at any time. Doing so removes your webinars, registrations, and content within 30 days (see the Privacy Policy).

We may terminate or suspend your account if you violate these terms, abuse the Service, or fail to pay (once paid plans exist). For non-emergency cases we will email you first and give a chance to address the issue.

The Service is provided “as is”, without warranties of any kind, express or implied — including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or perfectly secure.

To the maximum extent permitted by law, Heatcord is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim arising from the Service is capped at the greater of (a) the amount you paid us in the 12 months before the claim or (b) USD 100.

These limits do not apply where the law prohibits them (for example, our gross negligence or willful misconduct).

You agree to defend and indemnify Heatcord against claims, damages, and costs arising from (a) the content you upload, (b) your use of the Service in violation of these terms, or (c) your infringement of someone else's rights.

These terms are governed by the laws of the Kingdom of Morocco. Any disputes will be brought before the competent courts of Casablanca, Morocco — except where applicable consumer law in your country gives you the right to use a local court.

We may update these terms when the product evolves. If a change is material we will email registered hosts at least 14 days before it takes effect. Continuing to use the Service after the change means you accept the new terms.

Anything in these terms unclear, or you want to flag an issue? Email hello@heatcord.com.